Whale Done!: The Power of Positive Relationships

A compendium of straightforward techniques on how to accentuate the positive and redirect the negative increasing productivity at work and at home.What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld he marveled at the ability of the trainers to get these huge killer whales among the most feared predators in the ocean to perform amazing acrobatic leaps and dives. Later talking to the chief trainer he learned their techniques of building trust accentuating the positive and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager spouse and father actually diminish trust and damage relationships. He began to see the difference between GOTcha (catching people doing things wrong) and Whale Done! (catching people doing things right). In Whale Done! Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

Hardcover: 128 pages

Publisher: Free Press; 1 edition (February 19 2002)

Language: English

ISBN-10: 9780743235389

ISBN-13: 978-0743235389

ASIN: 074323538X

Product Dimensions: 5.5 x 0.6 x 8.4 inches

Shipping Weight: 8.8 ounces